Last Updated: 2025

At PortOps-AI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and marine AI-based services.

1. Information We Collect

We may collect the following information:

• Personal Information – Name, email, phone, organization details.
• Technical Data – IP address, device, browser type, cookies, usage data.
• Marine/Operational Data – Ship movements, port operations, surveys, logistics data used for AI analytics.

2. How We Use Your Information

• To deliver and improve our AI and data analytics services
• To provide customer support and respond to inquiries
• To improve marine and port operations through analytics
• To monitor system performance and security

3. Cookies

We use cookies for analytics, performance tracking, and user experience improvements.

4. Sharing of Data

We do not sell your information. Data may be shared with trusted partners or authorities where required by law.

5. Data Security

We use encryption, secured servers, and controlled access to protect your information.

6. Data Retention

We retain your data only as long as needed for service delivery and legal compliance.

7. Your Rights

You may request to access, correct, or delete your data by contacting us.

8. Third-Party Links

We are not responsible for external websites linked from PortOps-AI.

9. Children’s Privacy

Our services are not intended for users under 16 years of age.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

11. Contact Us

For privacy concerns, contact:
Email: support@portops-ai.com